Terms of Service

Last updated: September 12, 2025

Effective date: September 12, 2025

1. Introduction

Welcome to WaitAm ('we', 'us', or 'our'). These Terms of Service ('Terms') govern your use of our appointment and resource booking platform and related services. By accessing or using our service, you agree to be bound by these Terms.

2. Acceptance of Terms

By creating an account, accessing, or using any part of the WaitAm service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our service.

3. Definitions

  • Service: The WaitAm platform, website, applications, and all related services provided by WaitAm.
  • User: Any individual or entity that uses the WaitAm service.
  • Business: A commercial entity that uses WaitAm to manage appointments and serve customers.
  • Customer: An individual who books appointments or services through the WaitAm platform.
  • Content: All data, information, text, graphics, or other materials uploaded, posted, or transmitted through the service.

4. Eligibility

You must be at least 18 years old to use WaitAm. By using our service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

5. Account Registration

To access certain features of WaitAm, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access to your account

6. Service Description

WaitAm provides a comprehensive booking and appointment management platform that includes:

  • Online appointment scheduling and management
  • Customer management and communication tools
  • Payment processing and invoicing
  • Analytics and reporting features
  • Calendar integration and synchronization
  • Customizable booking pages and forms

7. User Responsibilities

As a user of WaitAm, you agree to:

  • Comply with all applicable laws and regulations
  • Provide accurate and truthful information
  • Use the service in a respectful and professional manner
  • Not misuse, abuse, or interfere with the service
  • Maintain appropriate security measures for your account
  • Ensure you have rights to any content you upload or share

8. Business-Specific Terms

These terms apply specifically to businesses using WaitAm to serve their customers:
  • You are responsible for handling customer data in compliance with applicable privacy laws
  • You must comply with all relevant business regulations and licensing requirements
  • You are solely responsible for the quality and delivery of your services
  • You will handle customer disputes professionally and in accordance with consumer protection laws

9. Payment Terms

Payment terms and conditions for using WaitAm services:

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment processing is handled securely through our third-party providers
  • Refund policies are clearly stated in your subscription agreement
  • You are responsible for all applicable taxes on your subscription
  • Failure to pay may result in service suspension or termination

10. Intellectual Property

WaitAm and its content are protected by copyright, trademark, and other intellectual property laws.

  • WaitAm retains all rights, title, and interest in the service and our proprietary technology
  • We grant you a limited, non-exclusive license to use our service for its intended purpose
  • You may not copy, modify, distribute, or create derivative works of our service
  • You retain ownership of content you create, but grant us license to use it for service operation

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Our Privacy Policy is incorporated by reference into these Terms

12. Termination

Either party may terminate this agreement under certain conditions:

  • You may terminate your account at any time by contacting our support team
  • We may suspend or terminate your account for violation of these Terms
  • Upon termination, your access to the service will cease and your data may be deleted
  • Certain provisions of these Terms will survive termination

13. Disclaimers

WaitAm is provided 'as is' without warranties of any kind.

  • We disclaim all warranties, express or implied, including merchantability and fitness for purpose
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party services or integrations

14. Limitation of Liability

To the maximum extent permitted by law:

  • WaitAm shall not be liable for indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
  • Some jurisdictions do not allow certain limitations, so these may not apply to you

15. Governing Law

These Terms are governed by and construed in accordance with applicable laws.

  • Any disputes will be resolved in the appropriate courts
  • We may modify these Terms at any time with reasonable notice

16. Contact Information

If you have questions about these Terms, please contact us:

Email

[email protected]

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