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Have questions about Wait.am? Need help getting started? Our team is ready to assist you every step of the way.

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Frequently Asked Questions

Quick answers to common questions

You can start right away! Sign up for a free 14-day trial and get access to all features within minutes. Our setup wizard will guide you through the initial configuration.

Email and chat support are available for all plans. Priority phone support is included with Professional and Enterprise plans. Starter plan users can add phone support access.

Yes! We offer free migration assistance for all paid plans. Our team will help you import your existing data and ensure a smooth transition to Wait.am.

We’re always open to feature requests! Contact our sales team to discuss custom requirements. Many features have been added based on customer feedback, and we also offer custom development for enterprise clients.

Support Hours

Our support team is available during the following hours to assist you:

Monday - Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM
Sunday
Closed
For urgent technical issues outside of working hours, please email us with "URGENT" in the subject line.
We’re Offline
Available Monday at 9:00 AM EST